The course aims at presenting the most critical elements, tools, resources and decision-making processes of operations managements. The lessons will be designed in order to follow an approach based on both theory and practice. Case studies of both manufacturing firms and services companies will be discussed.
Expected learning outcomes
Knowledge and understanding: Students will demonstrate to know the main models, concepts and managerial practices of operations management and supply-chain management.
Applying Knowledge and understanding: Students will demonstrate to know how to apply the theoretical models and/or managerial practices learned within a real-world organisational context.
Making judgments: Students will demonstrate the ability to choose between different theoretical models and/or managerial practices the ones most appropriate in the context proposed by the teacher.
Communication: Students will demonstrate the ability to communicate the notions learned in a clear and appropriate way in specific professional contexts.
Lifelong learning skills: Students must demonstrate a good capacity of learning and application of the notions, models and concepts learned during the course.
ITALIAN VERSION
