The aim is to develop knowledge on ways to work and interact by using the new information and communication technologies (ICTs), as well as their impacts on individuals, groups and organizations from tourism industry. The focus is to encourage the understanding of the critical organizational issues arising from the ICTs usage by tourism’s workers and the possible ways enabling organization to resolve them.
Knowledge and understanding: The student should be able to understand the basic concepts of the Management Information Systems in Tourism, with peculiar reference to the adoption of ICTs (for instance the digital marketing platform), as well as their effects on users and organizations operating in the tourism and hospitality industry.
Applying knowledge and understanding: The student should be able to apply the acquired knowledge to tourism organizations that are engaged in the ICTs adoption choices and in their processes of implementation. Similarly, the student will be able to evaluate the effectiveness of the information systems used by tourism organizations.
Making judgments: The student should be able to use autonomously the acquired knowledge solving specific issues, such as the analysis of organizational issues arising from the ICTs adoption and the identification of more suitable organizational forms for tourism organizations.
Communication: the student is expected to give clear and in-depth answers to the questions of the written exam and oral exam.
Lifelong learning skills: the student should be able to show a good learning ability, by widening, for example, his/her knowledge with use of relevant bibliographic references. The student will have the opportunity to apply the knowledge gained in previous courses integrating them with the additional professional skills that characterize the course.
ITALIAN VERSION
