Università degli Studi di Napoli "Parthenope"

Teaching schedule

Academic year: 
2016/2017
Belonging course: 
Course of Master's Degree Programme on METODI QUANTITATIVI PER LE DECISIONI AZIENDALI
Disciplinary sector: 
MANAGEMENT (SECS-P/08)
Credits: 
3
Year of study: 
2
Teachers: 
Prof. POPOLI Paolo
Cycle: 
Second semester
Hours of front activity: 
24

Language

ITALIAN

Course description

The course aims to provide basic knowledge on the concept of the performance, and on measurement principles and methods, for the purpose of strategic and operational control of the company. The study program will allow the student to know the principles and the basic criteria of the measurement and analysis of performance, observed in their multidimensionality: competitive performance, social performance, performance of internal processes, innovation and learning, and financial performance.

EXPECTED LEARNING RESULTS
Knowledge and understanding skills
The student should demonstrate to understand the concept of “performance” in its economic and social dimensions, as well as the purpose of the performance measurement; He must also know the main performance measurement principles and tools, and the requisites of the measurement and evaluation system.

Ability to apply knowledge and understanding
The student should be able to apply the acquired knowledge in different operating contexts: in particular, he/she must be able to apply the performance measurement principles in relation to companies operating in different fields of activity and under different operating conditions, demonstrating how to apply the measurement principles and tools in a contextualized and flexible way.

Judgment autonomy
The student should demonstrate to use the conceptual and operational tools learned in a critical manner by developing knowledge-processing skills; He should be able also to identify the specific issues of the different management situations, varying from sector to sector and also from enterprise to enterprise.

Communicative Skills
The student should demonstrate the ability to communicate clearly and comprehensively the acquired knowledge, either in written form or in oral form. He should have the ability to use the appropriate technical language, using the Italian and English terminology used in the management discipline; He must also develop synthesis skills in the written and oral exposition of the topics.

Learning ability
The student should demonstrate the ability to study in an independently manner, knowing how to find bibliographic references relevant to the scope of study; He should also demonstrate the ability to link the acquired knowledge in different disciplines.

Prerequisites

The knowledge of the basic criteria and principles of management and accounting (balance sheet and income statement, planning and control process) is necessary for an understanding of the concepts and the analytical aspects of the course.

Syllabus

Course contents can be divided into two blocks of lessons, whose duration depends on the degree of knowledge of students regarding the progressively faced arguments that they show to possess. The two blocks of lessons have the following content and average duration:

I° Block of lessons – Performance measurement: principles and tools (20 hours):
The concept of the “performance” and its various dimensions: competitive, social, internal processes, economic and financial. The aims of the performance measurement. The design of the performance measurement system and its features. Competitive performance indicators, social performance indicators, performance indicators of internal processes, economic-financial performance indicators.

II° Block of lessons – Project works (4 hours):
The project work consists in studying a specific business case writing a short dissertation; the working groups are composed of four or five students.

The concept of the “performance” and its various dimensions: competitive, social, internal processes, economic and financial. The aims of the performance measurement. The design of the performance measurement system and its features. Competitive performance indicators, social performance indicators, performance indicators of internal processes, economic-financial performance indicators.

Teaching Methods

The course is organized in traditional lectures (20 hours), and in analysis and discussion of the project works (4 hours). Textbook made by the teacher can be downloaded from the Moodle platform.

Textbooks

Textbook made by the teacher which can be downloaded from the Moodle platform, including the main slides used during the course.

Learning assessment

The assessment is based on a written exam (open questions) and on an oral exam, in order to check mastery of the concepts and the analytical tools covered in the course. The assessment takes into consideration also the project works that students do during the second block of lessons.
The criteria for assessing the degree of learning refer to the comprehension of the subjects covered by the study program, the communicative capacity in written and oral form, including the ability to use appropriate language, and the synthesis skills and critical analysis. The final vote is expressed in scale from 0 to 30, and is the result of an overall evaluation by the teacher, due to the abilities and the overall degree of knowledge demonstrated by the student both in the written test and in the oral exam; moreover, for students who follow the course, the final vote also takes into consideration the project works done during the second part of the course. Students have the opportunity to see the correction of the written test independently of the vote obtained and to receive any clarification regarding the answers given to the questions of the test.

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