Università degli Studi di Napoli "Parthenope"

The consumptions’ right in Italy. Consumers’ basic rights. Customers. The consumer’s contracts: the oppressive clauses. The consumers’ rights in the contracts. The regulation of the consumers’ rights in the contracts: preliminary aspects. The pre-contractual information right. The contract conclusion’s rights: formal conditions. The withdrawal right. The other consumers’ rights in the sale and/or service contracts. The sale’s contracts warranties. The incorrect business conducts. The goods’ safety: advanced profiles and essential aspects. Preliminary information. The public enforcement. The administrative protection of the incorrect business conducts. The administrative protection of the oppressive clauses. The administrative protection of the consumers’ rights in the contracts. The goods’ safety: some enforceable aspects. The private enforcement. Individual protections. Public protections. Liability for wrong goods’ damage (an example of compensative protection). Alternative protective measures.