Università degli Studi di Napoli "Parthenope"

  1. Teaching
  2. MANAGEMENT ENGINEERING
  3. OPERATION MANAGEMENT

Stampa

OPERATION MANAGEMENT

Teaching schedule

Academic year: 
2017/2018
Belonging course: 
Course of Master's Degree Programme on MANAGEMENT ENGINEERING
Location: 
Napoli
Disciplinary sector: 
INDUSTRIAL MECHANICAL PLANTS (ING-IND/17)
Credits: 
9
Year of study: 
1
Teachers: 
FALCONE DOMENICO
Cycle: 
Second semester
Hours of front activity: 
72

Language

Course description

The course aims to give learners the main tools in order to plan, manage and control production and logistics processes.
After completing the course, the learner will have the following tools and requirements:
- Basis for production processes management;
- Basics of Inventory management and integrated logistics;
- Knowledge of statistical process control tools;
-Problem solving ability, in real cases;
- Comparison and assessment skills of different production systems;
- Explaining ability of acquired knowledge;
- Ability to increase knowledge, according to the specific needs and problems.

Prerequisites

The students have to acquire the following knowledge provided by the courses of "Mathematical Analysis I", "Mathematical Analysis II" and "Probability and Statistics":
- Derivatives and integral resolution;
- Knowledge of probability distributions

Syllabus

- Goals of quality, quality management and quality policies, TQM Tools and Techniques (4 hours of lesson 0.5)
- Introduction to statistical process control: natural and accidental causes of variability, determinable causes of variability; (2 hours of lesson 2 hours of exercise - 0.5 CFU);
- Statistics: Average or central trend. Range of variability and standard deviation. Normal distribution. (4 hours of lesson 4 hours of exercise - 1 CFU);
- The Seven Quality Instruments: Data Collection Sheets, Sampling; and cause-effect diagrams (4 hours of lesson 4 hours of exercise - 1 CFU);
- The Seven Quality Instruments: Histograms, Layers and Pareto diagrams. (4 hours of lesson 4 hours of exercise - 1 CFU);
- The Seven Quality Instruments: Cause-Effect Diagrams. Correlation diagrams and regression analysis (2 hours of lesson and 2 hours of exercise - 0.5 CFU);
- Control cards for attributes and variables. Cards p. P-n cards. Cards c. Carte u. X-R Cards. (2 hours of lesson and 2 hours of exercise - 0.5 CFU);
- Process Capability: Cp and CpK indexes (2 hours of lesson and 2 hours of exercise - 0.5 CFU);
- Production management: push and pull systems. MRP and JIT. (2 hours of lesson and 2 hours of exercise - 0.5 CFU);
- Materials Planning Requirements Methods. Inventory management policy. (4 hours of lesson 4 hours of exercise - 1 CFU);
- Economic order quantity EOQ and Economic manifacturing quantity EMQ. (2 hours of lesson and 2 hours of exercise - 0.5 CFU);
- Inventory Management. Re-Order Level and Re-Order Cycle criteria. (2 hours of lesson and 2 hours of exercise - 0.5 CFU);
- Reliability engineering: R.A.M.S. Analysis (4 hours of lesson 4 hours of exercise - 1 CFU);

- quality management and quality policies
- Introduction to statistical process control
- Statistics
- The Seven Quality Instruments
- Control cards
- Process Capability: Cp and CpK indexes
- Production management
- Materials Planning Requirements Methods and inventory management
- Reliability engineering

Teaching Methods

Lecture and exercises

Textbooks

D.Falcone, F.De Felice, A.Petrillo: Il World Class Manufacturing: origine, sviluppo e strumenti

Other suggeste books:
A.Galgano: “La Qualità Totale” - Ed.Il Sole 24 ore
A.Galgano: “I sette strumenti della qualità” - Ed.Il Sole 24 ore
P.B.Crosby: “La qualità è facile” -Ed. MacGraw Hill, Amburgo
A.V.Feigenbaum: “Total Quality Control” - Ed. MacGraw Hill
J.Monden: “Il JIT” Ed.ISEDI
D.Montgomery: “Introduction to statistical quality control” Ed.Wiley

Learning assessment

The exam is divided into 2 parts that take place on the same day.

1. a written test (4 numeric and application questions) on all the topics discussed in the course. The purpose of the test is to evaluate the study and understanding of the basics and have a character selection.To pass the test and be admitted to the next one you need to solve at least 3 questions correctly. The test time is 2 hours. It is not permitted to consult texts or use PCs and smartphones;

2. an oral test to evaluate the knowledge and ability to link and compare different aspects of the course and to discuss any mistake made in the written test. The final vote depends on the oral test, regardless of the result of the written test.

More information