OPERATIONS & LOGISTICS
ITALIAN, ENGLISH at the request
The specific objectives include:
• To understand the role of operations management in the overall business strategy of the firm.
• To understand the interdependence of the operating system with other key functional areas of the firm.
• To identify and evaluate the key factors and the interdependence of these factors in the design of effective operating systems.
• To identify and evaluate a range of tools appropriate for analysis of operating systems of the firm.
• To identify and evaluate comparative approaches to operations management in a global context.
• To understand the application of operations management policies and techniques to the service sector as well as manufacturing firms
Formally none; knowledge of basic management theoretical models
This course examines the role of logistics in the supply chain within a focal firm as well as between
organisations linked within a given supply network. Topics cover issues such as introduction to the
basic terms of logistics, distribution and transportation alternatives, the connection between logistics
and marketing, the estimation of value and costs in logistics, sourcing and supply management,
supply chain planning and control strategies and logistics future challenges and opportunities. This
course also surveys operations research models and techniques developed for a variety of problems
arising in logistical planning of production systems.
The course will be organized in frontal lessons. To encourage learning, students are invited to view the material on the e-learning platform.
Theoretical arguments will be supported by the presentation of case studies and by corporate testimonials. Frontal lessons will be supported by slides but also by video footage.
The analytical approaches are illustrated based on planning problems in practice and their understanding is deepened with case studies, simulations, etc. Moreover, specific management problems in applying these approaches are examined
Chase Richard B., Jacobs Robert F., Grando Alberto, Sianesi Andrea, Operations Management nella produzione e nei servizi, 3/ed, McGraw-Hill, Milano, 2012
All students will undertake a test examination, articulated in a written test consisting of open questions on the topics of the program, and an oral exam.
The written assignment consists of 8 among theoretical questions and exercises
The oral interview can only be accessed by those who have at least received a written evaluation of 18. Oral examination is compulsory for those who have obtained a rating from 27 to 30, optional in other cases.
The vote in 30/30 will be the result of the two tests.