CONSUMER LAW AND CONCILIATION TECHNIQUES
The course purpose is to allow the student to acknowledge the learning method and the knowledge of the topic’s basic elements.
Private law exam
The consumptions’ right in Italy. Consumers’ basic rights. Customers. The consumer’s contracts: the oppressive clauses. The consumers’ rights in the contracts. The regulation of the consumers’ rights in the contracts: preliminary aspects. The pre-contractual information right. The contract conclusion’s rights: formal conditions. The withdrawal right. The other consumers’ rights in the sale and/or service contracts. The sale’s contracts warranties. The incorrect business conducts. The goods’ safety: advanced profiles and essential aspects. Preliminary information. The public enforcement. The administrative protection of the incorrect business conducts. The administrative protection of the oppressive clauses. The administrative protection of the consumers’ rights in the contracts. The goods’ safety: some enforceable aspects. The private enforcement. Individual protections. Public protections. Liability for wrong goods’ damage (an example of compensative protection). Alternative protective measures.
The most important lectures’ topics concern the knowledge of the following matters: the consumptions’ right in Italy. Consumers’ basic rights. Customers. The consumer’s contracts: the oppressive clauses.
It is a front lecture.
No equipment is provided on the moodle table
AA.VV., Diritto dei consumi. Soggetti, atto, attività, enforcement, edited by L. Rossi Carleo, Giappichelli, last edition.