INFORMATION SYSTEM IN PUBLIC ADMINISTRATION
The aim is to develop knowledge on Information Systems, with peculiar reference to the new information and communication technologies (ICTs) used in the relationships between PA, professionals and citizens.
Information Systems. The Organizational Change and the locus of implementation in PA. New technologies and changes in the provision of IT services. ICT for supporting the relationships between public organizations and citizens. Information systems for Justice.
Layne, K., & Lee, J. (2001). Developing fully functional E-government: A four stage model. Government information quarterly, 18(2), 122-136.
Carter, L., & Bélanger, F. (2005). The utilization of e‐government services: citizen trust, innovation and acceptance factors. Information systems journal, 15(1), 5-25.
Linders, D. (2012). From e-government to we-government: Defining a typology for citizen coproduction in the age of social media. Government Information Quarterly, 29(4), 446-454.
Contini, F., & Cordella, A. (2015, May). Assembling law and technology in the public sector: the case of e-justice reforms. In Proceedings of the 16th Annual International Conference on Digital Government Research (pp. 124-132). ACM.
Questions/exercises assigned; middle course exam (for attending students); final exam.
A written in class exam of 3 open ended questions (5 points each, maximum 15 points) and an dialogue for those who passed the written exam (9 of 15 points minimum). Classes are in Italian, but the exam may be taken in English.
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