INFORMATION SYSTEM IN PUBLIC ADMINISTRATION
The aim is to develop knowledge on Information Systems, with peculiar reference to the new information and communication technologies (ICTs) used in the relationships between PA, professionals and citizens.
Information Systems. The Organizational Change and the locus of implementation in PA. New technologies and changes in the provision of IT services. ICT for supporting the relationships between public organizations and citizens. Information systems for Justice (e-Justice).
Lectures for developing students' ability to apply theoretical knowledge towards concrete situations. For this reason the teacher will introduce the theoretical issues and he will ask at the students to actively partecipate to discussion, even through the presentation of cases or participation in simulations. Optionally, students can participate in team work for analysing ad-hoc selected case studies.
Layne, K., & Lee, J. (2001). Developing fully functional E-government: A four stage model. Government information quarterly, 18(2), 122-136.
Carter, L., & Bélanger, F. (2005). The utilization of e‐government services: citizen trust, innovation and acceptance factors. Information systems journal, 15(1), 5-25.
Linders, D. (2012). From e-government to we-government: Defining a typology for citizen coproduction in the age of social media. Government Information Quarterly, 29(4), 446-454.
Contini, F., & Cordella, A. (2015, May). Assembling law and technology in the public sector: the case of e-justice reforms. In Proceedings of the 16th Annual International Conference on Digital Government Research (pp. 124-132). ACM.
Classes are in Italian, but the exam may be taken in English.
A written in class exam of 3 open ended questions (5 points each, maximum 15 points) and an dialogue (maximum 15 points) for those who passed the written exam with 9 out of 15 points minimum. The duration of the written test is about 40 minutes. The final mark is the sum of the two tests (written and oral). Moreover, a part of the final mark (max 3/30) could be also composed of the evaluation of project work (optional).
Please see the Parthenope University eLearning platform.